Shipping policy
We offer free shipping on orders over €25 in Belgium and the Netherlands.
Delivery time
We do our best to deliver your order to you as soon as possible. Orders placed before 13:00 on working days will be sent the same day. However, we do not always succeed and will be sent the next day, so you will receive the package within 2 working days for Belgium or 3 working days for the Netherlands. Other countries will take longer.
As stated with the product, Singles can take 2-3 weeks for delivery.
Delivery takes place via parcel delivery from various parcel services and is always with track & trace. In general, delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we cannot guarantee the time of delivery.
Accidentally entered the wrong delivery address?
Please contact us as soon as possible via sales@torena.be. We will then try to change the order for you.
Delivery time
We do our best to deliver your order to you as soon as possible. Orders placed before 13:00 on working days will be sent the same day. However, we do not always succeed and will be sent the next day, so you will receive the package within 2 working days for Belgium or 3 working days for the Netherlands. Other countries will take longer.
As stated with the product, Singles can take 2-3 weeks for delivery.
Delivery takes place via parcel delivery from various parcel services and is always with track & trace. In general, delivery will take place the next working day between 9:00 and 18:00. Unfortunately, we cannot guarantee the time of delivery.
Accidentally entered the wrong delivery address?
Please contact us as soon as possible via sales@torena.be. We will then try to change the order for you.